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Our Service Fees
Ticket Point's service charges enable us to provide you with a seamless, reliable platform for listing, selling, and managing tickets to events. Our fees are structured as follows:
- Ticket Point Commission — This is a fee deducted from each successful ticket sale made through our platform. It supports the end-to-end ticketing experience, including secure payments, promotion, and buyer management.
- Withdrawal Fees — When you transfer earnings from your Ticket Point account to your mobile money or bank account, a small processing fee applies. This fee varies by country to cover local transfer costs.
Countries | Commission | Mobile | Bank |
|---|---|---|---|
| Kenya | 8.5% | KES 100 | KES 250 |
| Uganda | 10% | UGX 3,000 | UGX 7,500 |
| Tanzania | 10% | TZS 2,000 | TZS 5,000 |
We believe in transparent pricing with no hidden upfront or listing fees— you only pay when tickets sell. For detailed rates by country or specific fee amounts, please refer to our pricing table or contact support. These charges help maintain a high-quality, user-friendly service for organizers and attendees alike.
If you have any questions or concerns about our fees, please don't hesitate to contact us. We're here to help! (+254 755 974 551)